Spond
Please read the information below to make sure you are looking at ALL OUR Events / Games on Spond?
It also explains how to send a PRIVATE message.
It also explains how to send a PRIVATE message.
As you can see on the picture below it shows HOME at the top ... and although it MAY look like our Torquay Pickleball Club page it may NOT be capturing ALL of the games we have on offer.
Picture 1
HOME
HOME
At the picture above and picture below we are looking at the HOME screen ... this is NOT where ALL our games are shown!
To make sure you are in the TORQUAY PICKLEBALL group you MUST click on the picture of the PEOPLE (at the bottom - it may be called GROUPS on iphones) and then click on the Torquay Pickleball logo .. and that will OPEN a NEW Screen, with Torquay Pickleball across the top (shown below) and you will see events in this screen. THIS SCREEN will show you ALL THE GAMES available to you.
Please make sure EVERY time you look for games you follow the directions below:-
To make sure you are in the TORQUAY PICKLEBALL group you MUST click on the picture of the PEOPLE (at the bottom - it may be called GROUPS on iphones) and then click on the Torquay Pickleball logo .. and that will OPEN a NEW Screen, with Torquay Pickleball across the top (shown below) and you will see events in this screen. THIS SCREEN will show you ALL THE GAMES available to you.
Please make sure EVERY time you look for games you follow the directions below:-
See down at the bottom of Picture1 it shows a picture of a HOME - BELL - PEOPLE - MESSAGE
HOME = (Pic 1) Events you need to check - Above the words "This week" it should read "Unanswered events 6 > " and if you CLICK on it, you will be taken to all the events you have not answered - if you are ATTENDING or NOT.
BELL = (Pic 2) Notifications and Alerts - this will alert and show you comments and if others are Declining games etc.
PEOPLE = It should show you the Torquay Pickleball Logo at the top... if you click on that it will take you to our Member's Page - and ALL events
MESSAGE = (Pic 3) the last picture is for sending PRIVATE messages to people. If you CLICK on it .. you will see a PLUS + in a circle - if you CLICK on that it will take you to Torquay Pickleball Association - Click on that and then click on MAIN GROUP - Show all members. Then find the person you want to send a PRIVATE message to and put a TICK in the box to the right of their name. Then you will see a NEXT button at the bottom of the screen ..CLICK on that and it should open up a PRIVATE message page for you and the person you ticked.
HOME = (Pic 1) Events you need to check - Above the words "This week" it should read "Unanswered events 6 > " and if you CLICK on it, you will be taken to all the events you have not answered - if you are ATTENDING or NOT.
BELL = (Pic 2) Notifications and Alerts - this will alert and show you comments and if others are Declining games etc.
PEOPLE = It should show you the Torquay Pickleball Logo at the top... if you click on that it will take you to our Member's Page - and ALL events
MESSAGE = (Pic 3) the last picture is for sending PRIVATE messages to people. If you CLICK on it .. you will see a PLUS + in a circle - if you CLICK on that it will take you to Torquay Pickleball Association - Click on that and then click on MAIN GROUP - Show all members. Then find the person you want to send a PRIVATE message to and put a TICK in the box to the right of their name. Then you will see a NEXT button at the bottom of the screen ..CLICK on that and it should open up a PRIVATE message page for you and the person you ticked.
Picture 2
BELL
BELL
Picture 3
MESSAGE
MESSAGE
If you Click on an EVENT ... it will look like this picture below:-
This screen shows us there are 19 of 20 players who have already booked in to play. If you click on the 19 of 20 spots taken it will open another window and SHOW you who the 19 players are.
Always read the DESCRIPTION - as this will give you details about what ranking of player this game is best suited to.
ATTEND - If you want to attend this game then CLICK on ATTEND blue button - and an option for how to pay will pop up and then once accepted you will then be Added to the list of people playing that game.
DECLINE - if you don't want to attend this game - click DECLINE
SEND MESSAGE TO HOSTS - if you are running late or you had a last minute situation and you can't attend then please SEND a message to the HOST as they may be able to allow another person to play and take your spot. Some games have a WAIT LIST because some games can get filled up FAST, so it is appreciated if you send a message to the host.
COMMENTS - keep in mind whatever you write in here can BE SEEN by ALL Players!
PLEASE ENSURE YOU READ THE DESCRIPTION of the game and check the DATE and TIME BEFORE you book as refunds or moving you to another game is not possible for these errors.
If the club has had to cancel a game then it WILL be possible to move you to another session. If there has been an emergency or an unavoidable situation, then it WILL be possible to move you to another game. For all situations relating to booked games, please Private Message Stephen McMillan (picture 3 above).
To ensure you don't miss out on a game you want to play, it's a good idea to set a reminder in you phone, to make sure you book into a game you want as soon as it becomes available (usually 3 days before the due date), otherwise it maybe YOU end up on the wait list!
Always read the DESCRIPTION - as this will give you details about what ranking of player this game is best suited to.
ATTEND - If you want to attend this game then CLICK on ATTEND blue button - and an option for how to pay will pop up and then once accepted you will then be Added to the list of people playing that game.
DECLINE - if you don't want to attend this game - click DECLINE
SEND MESSAGE TO HOSTS - if you are running late or you had a last minute situation and you can't attend then please SEND a message to the HOST as they may be able to allow another person to play and take your spot. Some games have a WAIT LIST because some games can get filled up FAST, so it is appreciated if you send a message to the host.
COMMENTS - keep in mind whatever you write in here can BE SEEN by ALL Players!
PLEASE ENSURE YOU READ THE DESCRIPTION of the game and check the DATE and TIME BEFORE you book as refunds or moving you to another game is not possible for these errors.
If the club has had to cancel a game then it WILL be possible to move you to another session. If there has been an emergency or an unavoidable situation, then it WILL be possible to move you to another game. For all situations relating to booked games, please Private Message Stephen McMillan (picture 3 above).
To ensure you don't miss out on a game you want to play, it's a good idea to set a reminder in you phone, to make sure you book into a game you want as soon as it becomes available (usually 3 days before the due date), otherwise it maybe YOU end up on the wait list!
If you are still have issues with SPOND on your mobile phone then, message Stephen McMillan and he will advise you on what to do. Alternatively you can send an email to [email protected] and explain your issue and we will try to assist or you can check the Spond website FAQ page by clicking HERE