Spond
Here is just a little help for those who may be new to this app (for Android users)
Below is what the ICON should look like on your phone
Below is what the ICON should look like on your phone
Once you click on the app the picture below will appear and the app will OPEN.
It will ask you to register - you will need to put in your details - email etc. and create a log in.
It will ask you to register - you will need to put in your details - email etc. and create a log in.
Once you have put all your details into Spond you should see the Picture 1 below.
Picture 1
HOME
HOME
This is your HOME page in Spond and along the top you can see the HEADINGS - Events - Posts - Payments - Polls
If there is a NUMBER above ANY of these headings, then click on the heading and read what is in there.
In the picture above it shows there are 6 Events this person needs to check and either ATTEND or DECLINE.
See down at the bottom of Picture1 it shows a picture of a HOME - BELL - PEOPLE - MESSAGE
HOME = (Pic 1) Events you need to check - Above the words "This week" it should read "Unanswered events 6 > " and if you CLICK on it, you will be taken to all the events you have not answered - if you are ATTENDING or NOT.
BELL = (Pic 2) Notifications and Alerts - this will alert and show you comments and if others are Declining games etc.
PEOPLE = It should show you the Torquay Pickleball Logo at the top... if you click on that it will take you to our Member's Page - which looks the same as the page below. Many users just use the first page and don't click into the PEOPLE page. To get BACK to the main front page (as below) click on the arrow to take you back a step .. then click on the HOME picture at the bottom of the screen. You should now see the picture below.
MESSAGE = (Pic 3) the last picture is for sending PRIVATE messages to people. If you CLICK on it .. you will see a PLUS + in a circle - if you CLICK on that it will take you to Torquay Pickleball Association - Click on that and then click on MAIN GROUP - Show all members. Then find the person you want to send a PRIVATE message to and put a TICK in the box to the right of their name. Then you will see a NEXT button at the bottom of the screen ..CLICK on that and it should open up a PRIVATE message page for you and the person you ticked.
If there is a NUMBER above ANY of these headings, then click on the heading and read what is in there.
In the picture above it shows there are 6 Events this person needs to check and either ATTEND or DECLINE.
See down at the bottom of Picture1 it shows a picture of a HOME - BELL - PEOPLE - MESSAGE
HOME = (Pic 1) Events you need to check - Above the words "This week" it should read "Unanswered events 6 > " and if you CLICK on it, you will be taken to all the events you have not answered - if you are ATTENDING or NOT.
BELL = (Pic 2) Notifications and Alerts - this will alert and show you comments and if others are Declining games etc.
PEOPLE = It should show you the Torquay Pickleball Logo at the top... if you click on that it will take you to our Member's Page - which looks the same as the page below. Many users just use the first page and don't click into the PEOPLE page. To get BACK to the main front page (as below) click on the arrow to take you back a step .. then click on the HOME picture at the bottom of the screen. You should now see the picture below.
MESSAGE = (Pic 3) the last picture is for sending PRIVATE messages to people. If you CLICK on it .. you will see a PLUS + in a circle - if you CLICK on that it will take you to Torquay Pickleball Association - Click on that and then click on MAIN GROUP - Show all members. Then find the person you want to send a PRIVATE message to and put a TICK in the box to the right of their name. Then you will see a NEXT button at the bottom of the screen ..CLICK on that and it should open up a PRIVATE message page for you and the person you ticked.
Picture 2
BELL
BELL
Picture 3
MESSAGE
MESSAGE
If you Click on an EVENT ... it will look like this picture below:-
This screen shows us there are 19 of 20 players who have already booked in to play. If you click on the 19 of 20 spots taken it will open another window and SHOW you who the 19 players are.
Always read the DESCRIPTION - as this will give you details about what ranking of player this game is best suited to.
ATTEND - If you want to attend this game then CLICK on ATTEND blue button - and an option for how to pay will pop up and then once accepted you will then be Added to the list of people playing that game.
DECLINE - if you don't want to attend this game - click DECLINE
SEND MESSAGE TO HOSTS - if you are running late or you had a last minute situation and you can't attend then please SEND a message to the HOST as they may be able to allow another person to play and take your spot. Some games have a WAIT LIST because some games can get filled up FAST, so it is appreciated if you send a message to the host.
COMMENTS - keep in mind whatever you write in here can BE SEEN by ALL Players!
PLEASE ENSURE YOU READ THE DESCRIPTION of the game and check the DATE and TIME BEFORE you book as refunds or moving you to another game is not possible for these errors.
If the club has had to cancel a game then it WILL be possible to move you to another session. If there has been an emergency or an unavoidable situation, then it WILL be possible to move you to another game. For all situations relating to booked games, please Private Message Stephen McMillan (picture 3 above).
To ensure you don't miss out on a game you want to play, it's a good idea to set a reminder in you phone, to make sure you book into a game you want as soon as it becomes available (usually 3 days before the due date), otherwise it maybe YOU end up on the wait list!
Always read the DESCRIPTION - as this will give you details about what ranking of player this game is best suited to.
ATTEND - If you want to attend this game then CLICK on ATTEND blue button - and an option for how to pay will pop up and then once accepted you will then be Added to the list of people playing that game.
DECLINE - if you don't want to attend this game - click DECLINE
SEND MESSAGE TO HOSTS - if you are running late or you had a last minute situation and you can't attend then please SEND a message to the HOST as they may be able to allow another person to play and take your spot. Some games have a WAIT LIST because some games can get filled up FAST, so it is appreciated if you send a message to the host.
COMMENTS - keep in mind whatever you write in here can BE SEEN by ALL Players!
PLEASE ENSURE YOU READ THE DESCRIPTION of the game and check the DATE and TIME BEFORE you book as refunds or moving you to another game is not possible for these errors.
If the club has had to cancel a game then it WILL be possible to move you to another session. If there has been an emergency or an unavoidable situation, then it WILL be possible to move you to another game. For all situations relating to booked games, please Private Message Stephen McMillan (picture 3 above).
To ensure you don't miss out on a game you want to play, it's a good idea to set a reminder in you phone, to make sure you book into a game you want as soon as it becomes available (usually 3 days before the due date), otherwise it maybe YOU end up on the wait list!
If you are still have issues with SPOND on your mobile phone then, message Stephen McMillan and he will advise you on what to do. Alternatively you can send an email to [email protected] and explain your issue and we will try to assist or you can check the Spond website FAQ page by clicking HERE